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#job Customer Support Engineer – Danvers, MA (with relocation)

Posted Feb 13, 2018 | Hits: 32
State: Massachusetts
City: Danvers
Zip: 01923
Industry: Manufacturing
Job Type: Permanent
Work Experience: 2 To 5 Years
Ad Type: Wanted

Our
fast-paced, high-tech, growing client, in the nanotechnology, semiconductor, scientific
space located near Danvers, MA is seeking a Customer Support Engineer.



 



Responsible
for being the key interface for new and existing customers between field sales,
service and engineering to coordinate system design, delivery and
installation.  Manage logistics of
complex installations.  Design and review
system configurations. Provide email and phone support and when needed travel
to customer locations and trade shows (10 – 25% travel domestic and
international).  Maintain CRM records to
ensure customer expectations are met. Review order backlog, manage timelines
and ship dates. 



 



Must
have a strong Mechanical and Electrical aptitude.  Must be a team player with strong
communication, technical problem solving, multi-tasking, computer, project and time
management skills.  Experience with CAD
software required (SolidWorks is preferred). 
Experience with CRM and Microsoft Dynamics AX is a plus.  Experience with vibration control,
semiconductor equipment, materials research, cell biology, or electron-beam
imaging instrumentation is a plus.



 



BSME
and a minimum of three years of customer-facing experience in a high-tech
environment is required. 



 



Competitive
salary and benefits package including relocation from within the Continental
United States.
Must be authorized to work in the United States without sponsorship
of any kind now and in the future.



 



Please email your resume to
nancy@calm-water.com.  Candidates are
never charged a fee and all resumes are kept in confidence. 



 



Calm Water Business Partner, LLC



Web:  https://www.calm-water.com



 



 

Nancy Baughman

User since: May 09, 2017
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